Each piece is handmade, therefore returns and refunds will be determined on a case by case scenario. If the item is damaged in transport or I, the maker, have made an error, please contact us ASAP so we can resolve the issue. The purchaser will have 5 days to contact us with any issues otherwise refunds or returns will automatically be denied. 

Some colors and styles may be in stock but others may have to be made; because of this, it could take 3-10 days to ship your earrings.